You can use your SiteWorx username and password to access all folders and files via FTP. However, if you want to create an FTP user account for a specific folder or you don't want to allow access to your root files then you can create a separate FTP account.
1. Log into your SiteWorx account. (e.g. www.example.com:2443/siteworx/ )
2. Under "SiteWorx Menu", click the "Hosting Features" menu item if it is not already open.
3. Click the "FTP" menu item and then click on "Accounts" option.
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4. Under the "Add an FTP Account" field, fill in the following details:
- FTP Username: Enter an FTP username like "NewFTPUser".
- Password: Enter new FTP password in the password field and the confirm password field or generate a new password by clicking on the "Generate" button.
- Home Directory: Leave this as it is.
5. Click on the "Add" button.
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Now you can access your FTP Account by using your newly-created FTP account like:
- Host: Your Website IP or enter your website name like ftp.example.com (replace example.com with your website address).
- Username: NewFTPUser@example.com
- FTP Port: 21 (Default port is 21)
- FTP Password: Your FTP password